RING SIZE INFORMATION

Samara James offers a complimentary re-sizing service on our diamond engagement and dress rings. They can be re-sized once, within 1 year of purchase, free of charge. If you need a different size, just contact us to request a returns pack. All of our re-sizing work is completed using a laser to ensure invisible re-sizing and a perfect finish. Where possible we also re-size bespoke made rings free of charge.

For plain (not diamond set) wedding rings which are the incorrect size you simply return them to us in unworn condition within 60 days of purchase by Royal Mail Special Delivery and we will replace with a new ring in the correct size. Channel set full and 60% set 'eternity' style wedding rings are also covered under this policy, and will be replaced with a new ring in the correct size if returned in an unworn condition within 60 days.

For wedding rings which have been worn and customised wedding rings there will be a re-sizing charge. Diamond set eternity style rings cannot be resized, but can be exchanged (as above) for a different size free of charge if in an unworn condition within 60 days of purchase.

Where it is not possible to resize in the traditional manner (for example if the band is set with diamonds all the way around the band) and where it is not possible to exchange (if the ring has been worn or is bespoke) we will advise you of the options and costs. For all of our re-sizing work we use a laser so you can be assured of a completely invisible join, with no solder added or other impurities. Just a perfectly sized ring!

If you would like to find your exact ring size from the comfort of your own home we would be very pleased to send you one of our complimentary ring sizing gauge. Just click here and fill in your address details and we will then send you a free sizing gauge by post.